Miscellaneous

General FAQs

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General Order and Shipping Information
HOW LONG DOES IT TAKE MY ORDER TO PROCESS? Most orders are shipped within 1-2 business days of order receipt. The estimated shipment date on your order is based on product availability, payment processing time, and warehouse processing time an...
How do I contact Fellowes UK customer service?
You may access the United Kingdom web site at the link below: https://www.fellowes.com/gb/en/default.aspx If you have any comments, questions or suggestions about Fellowes or our products, we would love to hear from you. Please get in touch with...
How do I send my resume to Fellowes, search for job postings or contact your Human Resources Department?
See the below link to search the available job postings. http://jobs-fellowes.icims.com/fellowes_jobs/jobs/candidate/jobs.jsp?ss=1&searchKeyword=&searchLocation=US-IL&searchCategory= By creating a profile you can copy and paste your ...
I have an idea for a new product, or an idea to improve an existing product.
Please send a written proposal by mail to the address below: Fellowes, Inc Product Idea Attn: Karen Aiello 1789 Norwood Ave Itasca, IL 60143
Returns and Exchange Policy
RETURNS AND EXCHANGE POLICY If you are not satisfied with your Fellowes purchase, please call 1-800-955-0959 within 14 days of receipt to obtain a Return Material Authorization (RMA) number and instructions. Return / Exchange Products ma...
What are Fellowes' Customer Service Hours?
We are here to help you!  Customer service is available M-F, 7am-7pm CST.  1.800.945.4545 or 1.800.955.0959 If it is more convenient for you, you can click on the Ask A Question button above and submit your question. Typical response time...
Why aren't all of your products available for sale on the website?
The majority of Fellowes branded products are sold through our commercial, retail, and online partners. The assortment available for direct purchase on fellowes.com changes frequently for a variety of reasons. If there is a specific product you are ...