Articles
Can I change my Custom Keyguard order once I have mailed it?
Unfortunately, no. Due to the large volume of orders we receive, we cannot alter an order in production. If you believe you have made a mistake on your order, please call Keyguard Customer Service at 800-896-4224 or 800-627-7752 for assistance. You...
Can I check the status of my Keyguard order?
Yes. Please contact Keyguard Customer Service at 800/896-4224. Hours of operation are Monday through Friday 8am - 5pm Central Standard Time. Have your certificate number available for the customer service representative so that they may assist you ...
Does having a product with Microban® protection mean I don't have to clean it?
No. Microban protection provides continuous antimicrobial protection that fights the uncontrolled growth of damaging microbes, such as bacteria that can cause product deterioration. The added protection Microban offers, helps make the products easie...
How can I get a custom keyguard for my keyboard?
Check with your local office supply or computer dealer. Purchase the Fellowes Custom Keyguard Mailer Kit (#99680). This convenient kit includes all the information you will need to order your keyguard, and the price includes shipping and handling. F...
How do I order multiple keyguards for the same model of keyboard?
You must purchase one mailer kit per keyboard to be covered. Just fill out 1 (one) certificate and attach the additional certificates for the same model Keyguards and either fax or mail them.
How long does Microban® antimicrobial protection work?
Microban protection is built in during the manufacturing process and will not wash off or wear away. Microban protection provides continuous antimicrobial product protection for the lifetime of the product.
I purchased Fellowes Custom Keyguard Kit #99680. Where can I fill the form out on-line?
The Custom Keyguard Kit #99680 form can be filled out on-line by opening a new browser and copying the below URL into the address field. We hope this is helpful. Fellowes Custom Keyguard Kit
A new certificate number is required for each req...
I received a letter stating that my keyguard cannot be made. How do I get a refund?
Return the letter, copy of your certificate and receipt to the store you bought the mailer kit from and they will refund your money.
I received my Fellowes keyguard but it does not fit my keyboard. What can I do?
So that your problem can be resolved quickly, please contact our Keyguard Customer Service for assistance. You may contact them directly at 800-896-4224. For faster service, please have your certificate number available when you call. If you prefe...
What is included in the Fellowes tool kits?
49106: 55 Piece Computer Tool Kit Ideal for upgrading, maintaining or repairing computer systems. Unique bits offer 2 sizes in 1 bit. The combination design uses both metric and standard measurement in one. The combination sizes include 3/16" (...
What is Microban®?
"Microban technology is built-in antimicrobial protection that gives products an added level of protection against microbes such as stain and odor causing bacteria, mold and mildew. Microban protection helps products stay cleaner, fresher, and las...