New Articles

  1. AeraMax FAQs

    FAQs - Aeramax - Fellowes®
  2. Array FAQs

    FAQs - Array - Fellowes®
  3. What causes my pages to look cloudy?

    Either the temperature is too low, or the combination of your pouch and document is too thick. First, try passing your work through the laminator one or more times, or raising the temperature setting if your machine offers multiple heat options. O...
  4. My shredder will not accept paper and makes a terrible noise. What is wrong?

    Cross-cut/Micro-cut shredders require regular oiling of the cutting blades to maintain proper operation. Failure to oil the blades regularly could result in reduced sheet capacity performance, excessive noise during operation, paper jams and possibl...
  5. How do I oil the cutters of my paper shredder?

    Note: Strip-cut shredders do not require oiling. Do not use any oil or lubricant that is dispensed from an aerosol container or that is petroleum-based. Use of such aerosols, oils or lubricants will void the warranty and could create a fire haz...
  6. Shredder Stops Running While Shredding

    There are several reasons this may have occurred. Review these troubleshooting options: 1) The shredder has exceeded the maximum continuous run time and requires a “cool-down” time. Wait 30-60 minutes to allow the shredder to cool off a...
  7. May I use an extension cord with my shredder?

    Your shredder must be plugged into a properly grounded wall outlet or socket of the voltage and amperage designated on the label. The grounded outlet or socket must be installed near the equipment and easily accessible. Energy converters, transforme...
  8. If I have a shredder that allows credit card shredding, what types of credit cards can be shredded?

    ONLY plastic credit cards can be shredded. This includes standard magnetic strip credit cards as well as newer plastic credit cards with microchips (also known as EMV-Europay, MasterCard, Visa cards). DO NOT shred metal credit cards . Please note t...
  9. What is thermal overload protection?

    Thermal Overload Protection is a feature in all Fellowes shredders to help prevent the shredder from overheating.  Most personal shredders will have a what is often referred to as a 'duty cycle' which is the recommended amount of time ...
  10. Can I shred labels in my Fellowes Paper Shredder?

    Unfortunately, no. While some Fellowes shredders are capable of shredding staples, paper clips, credit cards or CD/DVD media, no Fellowes paper shredder is capable of safely destroying adhesive backed labels. Using your shredder to destroy these t...