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Last Updated: 04/13/2022
in Paper Shredders & Supplies Why does my paper shredder operate in reverse only? This likely has to do with the auto run sensor of your shredder not being engaged correctly. On small shredders, the sensor is normally a mechanical sensor, which looks like a plastic bar or leve...
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Last Updated: 12/04/2018
in Paper Shredders & Supplies There are several reasons this may occur. 1) If you have a Fellowes personal shredder (small shredders that can fit under a desk), review these troubleshooting options. a) The wastebasket may need to be emptied. b) The shredder has a built-in safet...
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Last Updated: 09/13/2019
in Paper Shredders & Supplies In most cases, if a shredder is running continuously, this does not indicate that anything is broken. A majority of Fellowes shredders have 2 small electronic sensors in the throat of the paper entry slot. These are designed to work by shooting a s...
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Last Updated: 09/13/2019
in Paper Shredders & Supplies If your shredder is a small personal shredder that sits on top of a waste basket. It is possible that the safety interlock is not being engaged, which will prevent the shredder from operating. To check this, first remove the shredder head from the ...
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Last Updated: 12/20/2018
in Paper Shredders & Supplies Many of the Fellowes personal shredders (small shredders that can fit under a desk) are repairable and will have parts available. If you would like to check your model shredder to determine if parts are available, please click the "Contact Us&q...
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Last Updated: 12/04/2018
in Paper Shredders & Supplies Some home office/small office shredders have LED bin full sensors while others feature a bin full flap/lever on the bottom side of the shredder head. These sensors can detect if paper has filled the basket. In ideal conditions, the paper shred...
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Last Updated: 11/08/2018
in Paper Shredders & Supplies Cross-cut/Micro-cut shredders require regular oiling of the cutting blades to maintain proper operation. Failure to oil the blades regularly could result in reduced sheet capacity performance, excessive noise during operation, paper jams and possibl...
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Last Updated: 06/07/2022
in Paper Shredders & Supplies To test SafeSense® move the power switch to the "on" position. The green ready light should illuminate and the shredder will run for a few seconds and shut off. This is normal. Simply touch the shiny chrome area arou...
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All Fellowes Surge Protectors that have screw slots on the back can use #8 self tapping screws. The most common are pan head or flat head depending on the opening on the Surge Protector. Pan Head are good for the surges with smaller openings. Flat...
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Last Updated: 06/07/2022
in Paper Shredders & Supplies This may be an indication that there may be damage to the gearing inside the shredder. With the motor running, carefully look into the mouth of the shredder to see if you can see movement of the cutters at all. If nothing is turning or they are tur...