Popular Articles

  1. What does the surge light mean?

    The surge light monitors the MOV to make sure that it is still able to divert power surges away from connected equipment. When the surge light is on, the surge protector is offering surge protection. If the surge light is off, this means that the s...
  2. How do I oil the cutters of my paper shredder?

    Note: Strip-cut shredders do not require oiling. Do not use any oil or lubricant that is dispensed from an aerosol container or that is petroleum-based. Use of such aerosols, oils or lubricants will void the warranty and could create a fire haz...
  3. Replacement Parts - Discontinued Shredder

    Fellowes generally tries to order enough parts for any given machine that we will be able to supply replacement parts for approximately 5 years after the model has been discontinued. This will vary slightly by model (commercial machines will have pa...
  4. What is the warranty on my Fellowes Paper Shredder?

    All Fellowes paper shredders will carry a warranty to be free from defects in material and in workmanship for a specified time period. To determine the specific warranty on your model paper shredder, you will want to check your manual as the actual...
  5. Why doesn't my shredder turn on?

    If your shredder is a small personal shredder that sits on top of a waste basket. It is possible that the safety interlock is not being engaged, which will prevent the shredder from operating. To check this, first remove the shredder head from the ...
  6. Shredder Stops Running While Shredding

    There are several reasons this may have occurred. Review these troubleshooting options: 1) The shredder has exceeded the maximum continuous run time and requires a “cool-down” time. Wait 30-60 minutes to allow the shredder to cool off a...
  7. Is it acceptable to plug a surge into a UPS (Uninterruptible Power Supply)?

    No.  This is called daisy chaining and the surge protector will not be able to protect your device(s) properly.  All surge protectors must be plugged directly into a wall outlet.
  8. Can I shred labels in my Fellowes Paper Shredder?

    Unfortunately, no. While some Fellowes shredders are capable of shredding staples, paper clips, credit cards or CD/DVD media, no Fellowes paper shredder is capable of safely destroying adhesive backed labels. Using your shredder to destroy these t...
  9. I can't open the top cover on my Voyager 125, Venus 125 or Jupiter 125 laminator to utilize the Easy-Access to the laminator.  How do I open this?

    More than likely the top cover locking screw is still in the unit. Please remove the screw located on the left side of the machine.  The Venus 2 125 and Jupiter 2 125 are not designed to be opened.  If you need additional assistance, plea...
  10. What is thermal overload protection?

    Thermal Overload Protection is a feature in all Fellowes shredders to help prevent the shredder from overheating.  Most personal shredders will have a what is often referred to as a 'duty cycle' which is the recommended amount of time ...