New Articles

  1. AeraMax FAQs

    FAQs - Aeramax - Fellowes®
  2. Array FAQs

    FAQs - Array - Fellowes®
  3. What causes my pages to look cloudy?

    Either the temperature is too low, or the combination of your pouch and document is too thick. First, try passing your work through the laminator one or more times, or raising the temperature setting if your machine offers multiple heat options. O...
  4. Shredder Running Continuously

    In most cases, if a shredder is running continuously, this does not indicate that anything is broken. A majority of Fellowes shredders have 2 small electronic sensors in the throat of the paper entry slot. These are designed to work by shooting a s...
  5. Why does my paper shredder operate in reverse only?

    Why does my paper shredder operate in reverse only? This likely has to do with the auto run sensor of your shredder not being engaged correctly. On small shredders, the sensor is normally a mechanical sensor, which looks like a plastic bar or leve...
  6. Shredder Stops Running While Shredding

    There are several reasons this may have occurred. Review these troubleshooting options: 1) The shredder has exceeded the maximum continuous run time and requires a “cool-down” time. Wait 30-60 minutes to allow the shredder to cool off a...
  7. My shredder will not accept paper and makes a terrible noise. What is wrong?

    Cross-cut/Micro-cut shredders require regular oiling of the cutting blades to maintain proper operation. Failure to oil the blades regularly could result in reduced sheet capacity performance, excessive noise during operation, paper jams and possibl...
  8. How do I oil the cutters of my paper shredder?

    Note: Strip-cut shredders do not require oiling. Do not use any oil or lubricant that is dispensed from an aerosol container or that is petroleum-based. Use of such aerosols, oils or lubricants will void the warranty and could create a fire haz...
  9. What is thermal overload protection?

    Thermal Overload Protection is a feature in all Fellowes shredders to help prevent the shredder from overheating.  Most personal shredders will have a what is often referred to as a 'duty cycle' which is the recommended amount of time ...
  10. May I use an extension cord with my shredder?

    Your shredder must be plugged into a properly grounded wall outlet or socket of the voltage and amperage designated on the label. The grounded outlet or socket must be installed near the equipment and easily accessible. Energy converters, transforme...