New Articles

  1. If I have a shredder that allows credit card shredding, what types of credit cards can be shredded?

    ONLY plastic credit cards can be shredded. This includes standard magnetic strip credit cards as well as newer plastic credit cards with microchips (also known as EMV-Europay, MasterCard, Visa cards). DO NOT shred metal credit cards . Please note t...
  2. What is thermal overload protection?

    Thermal Overload Protection is a feature in all Fellowes shredders to help prevent the shredder from overheating.  Most personal shredders will have a what is often referred to as a 'duty cycle' which is the recommended amount of time that the shre...
  3. Can I shred labels in my Fellowes Paper Shredder?

    Unfortunately, no. While some Fellowes shredders are capable of shredding staples, paper clips, credit cards or CD/DVD media, no Fellowes paper shredder is capable of safely destroying adhesive backed labels. Using your shredder to destroy these t...
  4. Why is the red LED light on and my paper shredder won’t operate?

    There are several reasons this may occur. 1) If you have a Fellowes personal shredder (small shredders that can fit under a desk), review these troubleshooting options. a) The wastebasket may need to be emptied. b) The shredder has a built-in safet...
  5. Why doesn't my shredder turn on?

    If your shredder is a small personal shredder that sits on top of a waste basket. It is possible that the safety interlock is not being engaged, which will prevent the shredder from operating. To check this, first remove the shredder head from the ...
  6. Bin full light is on

    Some home office/small office shredders have LED bin full sensors while others feature a bin full flap/lever on the bottom side of the shredder head.  These sensors can detect if paper has filled the basket. In ideal conditions, the paper shreds wil...
  7. What is the difference between cross-cut and confetti cut shredders?

    Cross cut and confetti style shredders both cut the paper vertically and horizontally to shred sizes approximately 5/32" x 2" pieces of paper (this cut size varies). There is no difference at all between a shredder marketed as a confetti style and a...
  8. I have an older Fellowes Shredder with a detachable power supply and it has been lost/broken. Can I replace this with the universal power supply?

    All Fellowes Personal shredders with a removable power cord (dated from the 90s or early 2000s), have been discontinued and the replacement power supply is no longer available. In the original product design, Fellowes Shredders with the removable c...
  9. Do Fellowes mouse pads / wrist rests contain latex?

    Our Crystal gel products are made entirely from polyurethane, and are latex free. While latex is not intentionally added to the product, it is not made in a clean room environment.  Meaning, we cannot guarantee small amounts of cross contamination. ...
  10. How much weight can my Bankers Box storage box support?

    There are many conditions that affect how much weight a corrugated box will hold and support. The most critical is the humidity level of the storage room. In most office environments you can expect nearly full capacity. In a humid environment you ca...