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Created On: 12/20/2018
in Laminating More than likely the top cover locking screw is still in the unit. Please remove the screw located on the left side of the machine. The Venus 2 125 and Jupiter 2 125 are not designed to be opened. If you need additional assistance, please reach o...
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All Fellowes Surge Protectors that have screw slots on the back can use #8 self tapping screws. The most common are pan head or flat head depending on the opening on the Surge Protector. Pan Head are good for the surges with smaller openings. Flat...
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Created On: 12/04/2018
in Paper Shredders & Supplies If your shredder is a small personal shredder that sits on top of a waste basket. It is possible that the safety interlock is not being engaged, which will prevent the shredder from operating. To check this, first remove the shredder head from the ...
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Created On: 12/20/2018
in Paper Shredders & Supplies Fellowes generally tries to order enough parts for any given machine that we will be able to supply replacement parts for approximately 5 years after the model has been discontinued. This will vary slightly by model (commercial machines will have pa...
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Created On: 11/08/2018
in Paper Shredders & Supplies ONLY plastic credit cards can be shredded. This includes standard magnetic strip credit cards as well as newer plastic credit cards with microchips (also known as EMV-Europay, MasterCard, Visa cards). DO NOT shred metal credit cards . Please note t...
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Stacking strength is the amount of evenly distributed weight (lbs.) that can be safely stacked on top of a box.
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When the red light is flashing, it could indicate one of two things: 1. The product is equipped with an eight hour shut-off feature and once it has reached eight hours, the fan stops and the red light flashes. Switch the product to "off" and wait ...
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Created On: 08/03/2018
in Paper Shredders & Supplies There are several reasons this may have occurred. Review these troubleshooting options: 1) The shredder has exceeded the maximum continuous run time and requires a “cool-down” time. Wait 30-60 minutes to allow the shredder to cool off and try to sh...
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Created On: 11/08/2018
in Paper Shredders & Supplies Thermal Overload Protection is a feature in all Fellowes shredders to help prevent the shredder from overheating. Most personal shredders will have a what is often referred to as a 'duty cycle' which is the recommended amount of time that the shre...
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Created On: 12/11/2018
in Paper Shredders & Supplies All Fellowes Personal shredders with a removable power cord (dated from the 90s or early 2000s), have been discontinued and the replacement power supply is no longer available. In the original product design, Fellowes Shredders with the removable c...